Description: Education: * Currently pursuing or completed a Bachelor's degree in Human Resources or related fields. Technical knowledge and skills: * Training and development. * Instructional design. * Development of teaching materials and educational resources. Desired tools and technologies: * Online training platforms. * Content creation tools (e.g., PowerPoint, Canva, Articulate, etc.). * Performance evaluation systems. * Gamification and engagement tools. Experience: * Minimum of 1 year of experience in Training and Development. Behavioral competencies: * Analytical and problem-solving ability. * Clear and concise communication. * Assertiveness and commitment. * Self-development and willingness to learn. * Discipline and time management. * Critical thinking, planning, and organization. Preferred qualification: Experience in credit recovery and collections companies. * Design and deliver training programs aligned with the company’s strategy, promoting continuous employee development. * Structure learning paths according to departmental profiles and needs. * Develop teaching materials, training modules, and educational resources aligned with organizational objectives. * Conduct trainings, workshops, and events, encouraging employee engagement and active participation. * Manage platforms and gamification initiatives to make the learning process more dynamic and effective. * Monitor and support the performance evaluation process. * Apply process mapping expertise across departments to align development activities with operational needs. 251214020220750009