**If you are a strategic leader,** passionate about results-oriented management, people, and processes**, and want to play a decisive role in the performance of the São José do Rio Preto workshop, we’re looking for someone like you.** We are seeking a candidate who can decisively impact workshop performance, responsible for ensuring productivity, profitability, quality, and excellence in customer service — always aligned with manufacturer standards. Javep, the **largest Chevrolet group in the interior of São Paulo state**, has over 55 years of tradition and operates across new vehicle sales, used vehicles, auto financing consortia, and after-sales services. With a culture rooted in respect, ethics, and innovation, we offer a welcoming environment for those eager to accelerate their careers. **Think cars — think Javep!** **Responsibilities and Duties** * Strategically manage the **workshop**, ensuring operational and financial performance, as well as high levels of customer satisfaction. * Monitor and analyze **key performance indicators, budget, productivity, and profitability**, implementing corrective actions and continuous improvement initiatives. * Plan and optimize **productive capacity** and workflow of service orders. * Ensure compliance with **internal processes, manufacturer standards, and quality, safety, and environmental regulations**. * Lead, develop, and engage the workshop’s technical and administrative team, promoting alignment, performance monitoring, and professional growth. * Handle **strategic customer interactions and negotiations**, especially in critical or exceptional situations. * Track **operational efficiency, rework, parts usage, inventory levels, and obsolescence**, ensuring business sustainability. * Serve as the **interface between the dealership, the manufacturer (GM), and support departments**, ensuring alignment and compliance. * Support management of **workshop infrastructure, equipment, and facility maintenance**. **Requirements and Qualifications** * **Experience in dealerships or automotive service centers**. * Prior experience in a **leadership or workshop/after-sales management role**. * Solid background in **KPI management, budgeting, and process management**. * Familiarity with **workshop routines, service orders, scheduling, technical productivity, and parts usage**. * Clear communication, professional demeanor, and negotiation skills. * Proactivity, ownership mindset, and focus on continuous improvement. * Experience with **manufacturer standards and requirements** (experience with GM/Chevrolet is a strong advantage). **Additional Information** * Health and dental insurance * Totalpass benefit * On-site meal allowance * Dynamic and collaborative work environment * Opportunities for internal career growth One of the largest and most traditional automotive groups in the interior of São Paulo state, with over 55 years of history, commitment, and passion for service. Our journey began in 1969 in Jaú/SP. Since then, we have built a solid reputation in the automotive sector — growing responsibly and delivering mobility solutions that combine technology, trust, and excellence in every transaction. We are expanding, evolving, and paving the way for the future — introducing new brands, embracing new challenges, and creating many opportunities — all while maintaining our core focus: delivering the best automotive experience for our customers! And we want to continue doing this with people who share our values! Working at Javep Group is more than selling cars: it’s transforming mobility into achievement. Join us. The future is already in motion. **Company DNA:** **Vision:** To grow rationally and become the largest and best player in the automotive retail sector within our operating markets. **Mission:** To sell automotive products and services with excellence. **Values:** * Integrity * Tradition of service * No one grows alone * Continuous improvement * Meritocracy.