We are **Quality Digital**! Learn more about us: * **A phrase that defines us** \- We are IT solutions experts and passionate about innovation! * **To infinity and beyond** \- We are *\#borderless*. Our team is spread across Brazil and the world. * **Our culture** \- Even though we’re apart, we’re together. We hold ceremonies to stay closer, share knowledge, and keep up with our company’s latest news! * **We are diverse** \- One of our commitments is to make our company an increasingly diverse, inclusive, and respectful environment, valuing and promoting plurality. Therefore, **everyone has a place here**, regardless of race, gender, age, sexual orientation, religious belief, or disability. * **Our goal** \- To empower our clients’ businesses through innovative and sustainable solutions. Are you ready to join us on this journey? **Responsibilities and duties** **What we’re looking for:** A committed and proactive professional. **Your day-to-day will include:** * Providing technical support for hardware, software, machines, or equipment; * Providing technical support to users, delivering usage training, managing service tickets, and clarifying doubts; * Preparing technical documentation, implementing infrastructure and technology processes, and creating support procedures; * Updating data, granting and modifying database permissions, performing system/UTP cable/optical fiber tests, assembling infrastructure/metallic cables/logical outlet connections, and conducting network troubleshooting; * Managing inventory and logistics of technological equipment. **Requirements and qualifications** **Basic knowledge in:** * Operating Systems; * Microsoft applications; * User support; * TCP/IP protocol; * Printers; * Networks. **Work Schedule** * **07:00 \- 12:00 \- 13:30 \- 17:18 \- 1h 30 min lunch break** * **On-site mode** * **Location: Porto Trombetas \- Oriximiná \- PA** **NOTE:** Hey! If you don’t meet all the job requirements, we still invite you to apply—okay? We’ll carefully review your profile considering all your qualifications. **Additional information** **What you’ll find here:** * A conducive environment for **learning** and **professional growth** * **Performance evaluations** and **feedback**, aimed at continuously developing our people * **On-site meals: Breakfast, Lunch, and Dinner** * **Medical and dental assistance**, so you and your family stay healthy * **Pharmacy partnerships** offering discounts on medications * **Childcare allowance**, according to current policy * **Gym partnership**, to encourage physical activity * **SESC partnership**, offering varied cultural and leisure programming * **Partnerships for your studies**, including language learning, technology, and online course platforms * **Payroll-deductible loans**, with attractive rates + financial education program * **Corporate University and knowledge pathways**, featuring diverse content on technology, soft skills, market trends, and much more * **Employee referral program**, with opportunities for rewards and bonuses * **Group life insurance** Here, stories are never in short supply! So, how about grabbing your cup of coffee, tea, juice, or favorite beverage—and learning more about us, falling in love with what we do, checking out our open positions, and joining this ever-growing team?