TECHNICAL SUPERVISOR

Description

Job Summary: We are seeking a Technical Supervisor to lead installation and maintenance teams, ensuring quality, organization, and excellence in customer service, with field presence and close team leadership. Key Highlights: 1. Strategic leadership of installation and maintenance technical teams 2. Focus on quality, organization, and excellence in customer service 3. Opportunity for continuous improvement of internal processes We are looking for a **Technical Supervisor** to lead our installation and maintenance teams, ensuring **quality of deliverables**, **operational organization**, and **excellence in customer service**. This position is strategic and requires field presence, process-oriented vision, and close leadership of the technical team. **Main Responsibilities** * Plan and organize the weekly schedule of technical teams; * Monitor service orders, new projects, progress of installations, and project adjustments; * Assign team pairs based on technical profile and service requirements; * Verify materials, tools, and equipment in advance for each installation; * Accompany installations and maintenance activities at customer sites, aligning expectations and correcting issues; * Support the technical team with operational questions and conduct weekly alignment meetings; * Plan schedules and integrate information with inventory and other departments; * Supervise the vehicle fleet (cleaning, maintenance, water and oil control); * Monitor team behavior, punctuality, and organization; * Proactively prevent rework; * Propose continuous improvements to internal processes; * Manage tools and ensure equipment organization and maintenance; * Promote team integration and recognition for deliveries and results. **Requirements** * Completed high school education; * Prior experience supervising technical teams, installations, and/or maintenance; * Experience with intensive operational routines and system-based control; * Confidentiality and responsibility regarding customer and employee information. **Desired Knowledge** * Intermediate-level Microsoft Office suite; * Operational control systems; * Team management and equipment maintenance techniques. **Behavioral Profile** * Organization and attention to detail; * Proactivity and sense of urgency; * Strong problem-solving ability; * Clear and concise communication; * Leadership and people development orientation; * Ethical, professional attitude with focus on quality. **What We Expect as Deliverables** * Organized, productive, and well-guided technical teams; * Standardized processes under continuous improvement; * High-quality installations and projects without rework; * Well-maintained and controlled fleet and tools; * Organized and functional work environment. Employment Type: Permanent CLT Compensation: R$4.000,00 - R$6.000,00 per month Benefits: * Medical assistance * Meal allowance * Transportation allowance