Description
Job Summary:
We are seeking a Junior Field Service Analyst to manage IT demands, including cabling, networking, device configuration, and customer support.
Key Highlights:
1. Full IT demand management
2. Technical support for infrastructure and devices
3. Ticket handling and asset inventory
Multinational company located in Viamão hires for third-party CLT position \- RH MAIOR REGISTRATION WORKING INSIDE AMBEV Viamão \- RS
POSITION: JUNIOR FIELD SERVICE ANALYST
MP (Area): Field
Process: front Tech
SALARY: R$ 2742.22
BENEFITS: transportation allowance or transportation cost assistance: R$ 352.00/month \+ MEAL ALLOWANCE: R$ 24.80/day \+ MEDICAL PLAN: EMPLOYEE ONLY \+ Dental plan provided by the union \+ FOOD VOUCHER: R$ 174.10 \+ PLR twice per year on average – two installments of R$ 175.80 – pro-rated
WORK SCHEDULE: 8:00 AM to 6:00 PM Monday through Thursday, and 8:00 AM to 5:00 PM on Friday
JOB RESPONSIBILITIES:
* Responsible for all IT demands
* Cable crimping and cabling testing
* Cable identification, fiber optic testing and splicing
* Switch and router testing
* Patch panel assembly
* Configuration/Formatting of PCs, laptops, and smartphones
* Proficiency in Microsoft Office suite and Microsoft collaboration tools
* Knowledge of operating systems (Windows)
* Ticket handling \+ customer support
* Asset inventory
* IT patrols / Fast Field
* Willingness to travel for visits to other units (if required)
Minimum Education: Bachelor's Degree