Description
Job Summary:
A versatile maintenance professional responsible for handling service requests, performing field inspections and maintenance, as well as conducting technical deliveries.
Key Highlights:
1. Full handling of service requests and customer support
2. Conducting various inspections and maintenance on equipment
3. Technical deliveries and operational training
**Responsibilities:**
When handling a service request: Filter to determine whether the issue stems from incorrect customer operation; if so, provide instructions. If not, devise a practical solution to resolve the request. If onsite maintenance is required, dispatch personnel promptly to resolve the issue and restore equipment functionality as soon as possible.
Follow up until the customer confirms the equipment is fully operational;
Perform incoming equipment inspection at the yard;
Perform outgoing equipment inspection;
Handle service requests in the field;
Conduct preventive inspections in the field;
Clean machinery;
Perform all types of maintenance on designated machinery (hydraulic, electrical, electronic, mechanical, cosmetic);
Carry out technical deliveries and operational training;
Perform other maintenance-related duties;
Strictly comply with the use of PPE;
**What We Offer**
CAJU Food Allowance Card
CAJU Cost-of-Living Allowance Card
HapVida Health Insurance Plan
Attendance Bonus (10%)
Quarterly PPR Bonus (Performance-Based)
Breakfast and Afternoon Snack
Birthday Day Off
Employment Type: Full-time, CLT Permanent Contract
Compensation: R$2.204,00 \- R$3.500,00 per month
Benefits:
* Medical assistance
* Profit-sharing program
* Meal allowance
* Transportation allowance
Work Location: On-site