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Brasil Talent Hub
Receptive Customer Service Position, Monday to Friday
POSITION: Humanized Customer Service Representative (Voice/Chat) – Nova São Paulo? Do you enjoy helping people, solving problems, and delivering an outstanding customer experience? ???? Then this opportunity is for you! Your responsibilities will include: Hybrid customer service (voice and chat) in a receptive model; Listening attentively and resolving customer requests clearly and efficiently; Assisting customers with inquiries, property acquisitions, rentals, and contract terminations; Ensuring every interaction is a positive experience. Requirements: Completed high school education; Minimum age of 18 years; Previous customer service experience; Strong verbal and written communication skills; Basic knowledge of Microsoft Office and typing proficiency; Empathy, positive attitude, effective conflict management, and results-oriented focus; Easy access to the South Zone. Work schedule: 10:48 AM to 7:00 PM (full availability required) Rotating 5-day workweek with weekends off Salary: BRL 1,600.00 Benefits that make a difference: Transportation allowance; Meal and/or food allowance; Medical and dental assistance; Life insurance and funeral assistance; Childcare/babysitter allowance and support for children with disabilities; Discounts on products and gyms; Educational partnerships offering course discounts; Career development plan with real growth opportunities. Work location: On-site – Av. Cecília Lottenberg, Chácara Santo Antônio (South Zone) If you believe in the power of empathy and wish to join a team that values purpose-driven customer service…
São Paulo
R$2,000/month
APOIOECOLIMP
Human Development Analyst Position
Act as a strategic partner to business units, promoting initiatives focused on human development, organizational culture, employee engagement, organizational climate, and performance. Identify HR needs and support managers in people management with an emphasis on results, organizational climate, and talent development. MAIN RESPONSIBILITIES: > Conduct onboarding of employees (temporarily) > Serve as an HR Business Partner (HRBP) for business units, identifying needs related to development, climate, and performance management; > Support the implementation and monitoring of DHO programs: performance evaluations, Individual Development Plans (IDPs), succession planning, culture initiatives, development pathways, and engagement activities; > Collect and analyze HR metrics and propose action plans based on results (e.g., turnover, absenteeism, climate, productivity); > Conduct organizational diagnostics and monitor continuous improvement plans together with managers; > Participate in designing and executing leadership, talent, and team development programs; > Facilitate or support internal training sessions (behavioral or technical); > Support climate and culture initiatives, such as internal surveys, active listening, and internal marketing activities; > Conduct meetings with managers and employees to support topics including performance, conflicts, engagement, and development; > Collaborate with other HR areas (Recruitment & Selection, Training & Development, Job Evaluation & Compensation, Internal Communications, Personnel Administration) to ensure a seamless employee experience; Benefits: Health Insurance / Group Medicine, Dental Insurance, Meal Voucher, Transportation Allowance. Employment Type: CLT (Permanent)
Vitoria
Negotiable Salary
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