SUPPORT ANALYST - MID LEVEL

Description

Job Summary: An IT professional with experience in handling service tickets, resolving issues, and possessing knowledge of hardware, software, and networks. Key Highlights: 1. Experience in handling and resolving N1 and N2 issues 2. Knowledge of hardware, software, networks, and operating systems 3. Analytical skills and focus on problem resolution * Bachelor's degree completed in IT, Information Systems, Computer Science, or related fields; * Experience in handling service tickets and resolving N1 and N2 issues * Knowledge of hardware, software, networks, and operating systems * Experience with ERP systems and corporate environments * Analytical skills and focus on problem resolution * Knowledge of backup procedures and information security Employment Type: Full-time CLT Work Location: On-site