Patient Services Assistant

Description

Job Summary: We are seeking a Patient Services Assistant to join our team, delivering humanized and efficient care to patients in a welcoming environment. Key Highlights: 1. Humanized and efficient patient care 2. Dynamic and welcoming work environment 3. Opportunities for professional growth and development Join a team that transforms lives! We are looking for a **Patient Services Assistant** to join our team and provide humanized and efficient patient care. If you seek a welcoming and dynamic environment, come contribute to the excellence of our healthcare services! **Key Responsibilities:** * Greet and welcome patients, ensuring courteous and humanized service; * Schedule and confirm appointments and infusions, managing the medical schedule; * Register and update patient data in the system; * Answer phone calls and respond to messages efficiently and professionally; * Guide patients on administrative procedures, required documents, and accepted health insurance plans; * Issue health insurance referrals and authorizations, ensuring proper documentation for patient visits; * Maintain an organized reception area and ensure smooth patient flow in the clinic; * Collaborate with the multidisciplinary team to deliver an excellent patient experience. **Requirements:** * Completed high school education or higher education degree (e.g., Administration, Hospital Management, or related fields); * Prior experience in medical clinic or hospital reception; * Familiarity with clinic management systems and health insurance operators; * Strong communication skills, organizational ability, and aptitude for interacting with the public; * Ability to work effectively in a team. **Preferred Qualifications:** * Experience handling health insurance authorizations; * Knowledge of healthcare administrative regulations and processes; * Proficiency in digital patient engagement (WhatsApp, e\-mail, online appointment platforms). **What We Offer:** * A dynamic and welcoming work environment; * Opportunities for professional growth and development; * Attractive benefits and recognition of your talent. Work Location: Belo Horizonte/MG **Join us and make a difference in patient care!**