Description
Job Summary:
We are seeking a communicative and analytical Negotiation Analyst to build efficient agreements and generate solutions beneficial to both the company and its clients.
Key Highlights:
1. Opportunity for professional growth in an innovative and dynamic environment.
2. Conduct client contacts and negotiations ethically and efficiently.
3. Guide clients on payment options and renegotiation terms.
We are **Garantti**, a rental guarantee company founded in Belo Horizonte, Minas Gerais, in 2020\.
We operate nationwide, offering innovative and secure solutions that bring **peace of mind and trust to rental relationships**.
Our story began in the real estate market, and since then, we have built strategic partnerships with real estate agencies across various regions of the country. Thus, we strengthen the sector and provide **security for all parties involved**: real estate agencies, brokers, landlords, and tenants. At Garantti, we believe renting a property should be a **simple, practical, and secure experience from start to finish**.
We are looking for a **Negotiation Analyst**! If you are communicative, analytical, results-oriented, enjoy negotiating, building efficient agreements, and generating solutions that benefit both the company and its clients, this opportunity is for you!
**Key Responsibilities:**
* Contact delinquent customers via phone calls and messages, conducting negotiations ethically, amicably, and efficiently;
* Guide customers on available payment options and renegotiation terms;
* Record and keep customer and negotiation information up to date;
* Monitor agreed-upon terms, tracking payment compliance and intervening when necessary;
* Maintain interaction and agreement history in an organized and accurate manner.
**You’ll stand out if you have:**
* Completed or ongoing undergraduate degree in Business Administration, Law, or related fields;
* Strong verbal and written communication skills, with ease in negotiation;
* Organizational skills and attention to detail for recording and tracking agreements
**You’ll stand out even more if you have:**
* Prior experience in negotiation, collections, or credit recovery;
* Knowledge of financial routines and contract analysis;
* Ability to work with goals, KPIs, and management systems.
**Here’s what you’ll get:**
* Innovative and dynamic work environment;
* Opportunity for professional growth.
**Here’s what we offer:**
\- **Meal/Voucher Allowance (VR/VA) directly on Caju:** Complete freedom to use it as you wish! Food, groceries… the choice is yours\-
* **Mobility Allowance also on Caju:** Public transport, fuel, mobility apps… come to work however works best for you!
* **Gympass:** Gym, yoga, dance… what matters is moving your body and caring for your mind. You choose when and where.
* **Health and Dental Insurance:** Because your physical and mental health is our top priority!
* **Birthday Day Off:** On your special day, celebrate wherever, however, and with whomever you like!
* **6-month maternity leave and 30-day paternity leave:** We know how special these family moments are. Here, you get the time you need!
* **Therapy Benefit:** Caring for your mind matters too. Count on this benefit for your emotional well-being.
* **Collective Breakfast:** A delightful moment to start the day together with the team.
* **Afternoon Snack with Fruits:** Because we also value healthy eating during your daily routine.
* **Relaxation Room:** A space thoughtfully designed for you to relax and recharge during breaks.
* **Continuing Education****:** We encourage lifelong learning! Enjoy discounts and special conditions at institutions within the **Ânima** group. Improve or learn English with **Open English**, one of the world’s largest e-learning platforms — accessible anytime, anywhere, and at your own pace.
**Interested?**
**Then apply now and join this transformation!**