An IT services company is seeking a Senior Windows Infrastructure Analyst in Belo Horizonte (Savassi). NPO Services provides solutions and services for nonprofit organizations. Its focus is to help these organizations maximize their social and operational impact. **Responsibilities:** Monitor performance, issues, and availability of our clients' environments. Collaborate with the team to support daily operations and respond to day-to-day requests. Act during crisis situations to rapidly restore affected applications. Possess knowledge of relevant technologies to engage in joint planning discussions and troubleshooting with other internal teams or clients. Design and implement improvements through monitoring, processes, documentation, or automation of routine tasks. **Desired Qualifications:** **Education:** Completed bachelor's degree **Experience:** Relevant experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Discounts with partner companies * Food allowance * Meal voucher * Health insurance * Life insurance * Birthday day off **Additional Information:** * Employment type: Full-time, on-site * Duration: Full-time * Working hours: To be determined.