Reception Manager

Description

Job Summary: Lead and supervise the reception team, ensuring high-quality guest service and adherence to hotel standards. Key Highlights: 1. Reception team leadership 2. Focus on excellence in guest service 3. Routine management and incident resolution EMPLOYMENT OPPORTUNITY \| RECEPTION MANAGER – VIVENZO HOTELS Do you have experience in hospitality, enjoy leading teams, and ensuring excellent guest service? Then this opportunity may be for you. Position: Reception Manager – CLT Salary: R$ 4\.000,00 Schedule: 6 days on, 1 day off Work locations: Hotel Vivenzo Savassi Rua Antônio de Albuquerque, 54 – Savassi – BH/MG Or Hotel Gran Vivenzo Av. Cristiano Machado, 3030 – União – BH/MG What you will do: * Lead and supervise the reception team * Ensure high-quality guest service * Organize team schedules and routines * Monitor check\-in, check\-out, and guest requests * Resolve incidents and support the team with daily needs * Ensure compliance with hotel standards and procedures * Support management of departmental KPIs and results What we are looking for: * Experience in hospitality or reception leadership * Knowledge of the **Volux (hotel management system)** * Leadership profile and strong communication skills * Organization and accountability * Ability to solve problems and interact effectively with guests * Flexible availability Benefits that make a difference: * On-site meals * Transportation allowance or fuel assistance * Life insurance * Unimed health plan (after 3 months – spouse and children) * Odontoprev dental plan (after 3 months) * SESC partnership * Quarterly performance bonus * Daily bonus Compensation: starting at R$4\.000,00 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Free parking * Profit-sharing program * Life insurance * Transportation allowance Work location: On-site