Description
Job Summary:
A professional to plan, manage, and evolve IT infrastructure, ensuring high system availability and leading technical teams.
Key Highlights:
1. Manage IT infrastructure in retail
2. Lead technical teams and vendors
3. Drive technological modernization projects
**Key Responsibilities**
* Plan, manage, and evolve IT infrastructure (networks, servers, cloud, telecommunications, databases, security, and hybrid environments).
* Ensure high availability of critical retail systems (POS, ERP, WMS, TMS, e-commerce, and integrations).
* Manage infrastructure across physical stores, distribution centers, and headquarters, ensuring connectivity, performance, and standardization.
* Lead internal technical teams and third-party vendors (SLA, contracts, costs, and performance).
* Define and monitor infrastructure KPIs (uptime, incidents, response time, capacity, costs).
* Implement information security policies, backup, contingency, and disaster recovery plans (DRP).
* Drive technological modernization projects, cloud migration, virtualization, and automation.
* Collaborate cross-functionally with business areas, understand retail requirements, and propose technology solutions.
* Ensure compliance with internal policies, LGPD, and IT governance best practices.
**RequirementsAcademic Qualification**
* Bachelor's degree completed in Information Technology, Engineering, Information Systems, or related fields.
**Professional Experience**
* Solid experience in IT infrastructure management.
Minimum Education Level: Bachelor's Degree