Sales Support Analyst

Description

Job Summary: Professional responsible for monitoring KPIs, generating reports and dashboards, conducting data audits, and collaborating with teams to optimize processes. Key Highlights: 1. Monitor and optimize KPIs 2. Conduct data audits in the CRM 3. Collaborate with teams to optimize processes Description: * Bachelor's degree completed; * Minimum 6 months of experience in the field; * Advanced Excel skills; * Intermediate-level CRM CV knowledge; * Generate reports and dashboards to track pre-sales and sales support performance metrics; * Conduct data audits in the CRM to ensure accuracy and identify process inefficiencies; * Support team member training and onboarding by providing guidance on best practices; * Collaborate with coordinators to develop strategies for improving lead qualification and sales support processes; * Monitor key performance indicators (KPIs) and provide insights to optimize team performance; * Interact with sales and marketing teams to align pre-sales activities. 2510270202221745722