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Customer Service Agent

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Serve cooperative members by addressing inquiries regarding financial products and services, and support management in prospecting new cooperative members. Key Highlights: 1. Cooperative member service and support 2. Support to management in prospecting and negotiation 3. Growth in an inclusive environment **Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8:00 AM to 5:00 PM, with a 1-hour lunch break **Experience Level:** Professional **Employment Type:** Permanent – CLT Provide direct or telephone-based service to cooperative members, assisting them with branch-related processes (e.g., clarifying questions about products and services, account details, cash services, updating registration data, using ATMs, etc.), as well as offering and clarifying doubts about the Institution’s products and services; additionally, provide support to management in prospecting new cooperative members and negotiating products and services, aiming to contribute to achieving established goals and results. **Location:** Boa Esperança Branches (Sorriso) **Address: Av. das Azaléas, 1\.687\. Boa Esperança do Norte/MT \- ZIP Code 78\.899\-200** **Requirements:** * Currently pursuing a bachelor’s degree in Administration, Accounting Sciences, Economics, or related fields * Knowledge of financial markets and institutions, cooperatives * Familiarity with financial products and services * ANBIMA certification is a plus! ***We promote social inclusion and value diversity; therefore, all our positions are open to Persons with Disabilities (PCD).*** **Benefits:** ANBIMA CPA 10/20 Certification Allowance, Childcare Allowance, Therapy Allowance, Corporate Mobile Phone, Birthday Day Off (a paid day off), Gympass (Wellhub), Health Insurance, Dental Insurance, Private Pension Plan, PRR – Recognition and Reward Program, Life Insurance, Meal Voucher, Food Voucher, Transportation Voucher

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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