Job Summary: Act as the focal point in real estate transactions, supporting customers, clarifying doubts, providing information, and creating a positive experience while staying updated on market developments. Key Highlights: 1. Act as the focal point in real estate transactions 2. Support customers and clarify doubts 3. Create a positive experience for the customer **Key Responsibilities:** * Serve as the focal point among all parties involved in the real estate transaction. * Schedule and conduct meetings at every stage. * Support customers throughout their entire journey, clarifying doubts and providing continuous support. * Provide detailed information regarding contracts, documentation, and procedures. * Create a positive experience for the customer, maintaining good relationships and promoting satisfaction. * Stay updated on the real estate market and industry trends. **Requirements:** * This position is exclusively for the Advisor Curitiba role, requiring a minimum of 6 months in the current position and salary verification. * Must not have failed the case study stage in the previous application process for this position in January and February/26. * Must not have received any disciplinary action (written warning or suspension) in the last 6 months (October to February) or during the selection process. * Must not have scheduled vacation time overlapping with the selection process period or the anticipated start date for the new role (March to April), nor be on medical leave. * Must have an ABS (Absenteeism Rate) of up to 4% over the last 3 months (January to March) and during the selection process. * Must demonstrate excellent verbal and written communication skills. * Customer satisfaction and/or quality indicators used (e.g., CSAT, DSAT, NPS, QA, CES, FCR, others) — average scores over the last 3 months **Additional Information:** * Work schedule: On-site, Monday to Friday (Hours: 08:00 to 17:48) * Work location: Curitiba
João Silva
Indeed · HR
João Silva
Indeed · HR
