Hiring: Customer Service Analyst - Applications Open

Description

Job Summary: Customer service via phone and email, processing orders and resolving customer concerns. Key Highlights: 1. Paid training 2. Promotion opportunity after 3 months 3. Internal corporate universities and language courses **RESPONSIBILITIES:** CUSTOMER SERVICE ANALYST II Salary: BRL 1,250 + BRL 216 bonus for achieved metrics. Shifts available on a 6x1 schedule (Monday to Saturday), various shifts (to be disclosed later in the selection process; for some shifts, the company covers Uber fares due to lack of public transportation). Training period (already paid and under CLT employment contract) during the first month = Monday to Friday, 9:00 AM to 5:20 PM (availability for this time slot in the first month is required). Job Activities: Provide precise responses to customer inquiries via phone and/or email, according to internal and/or external demand, consistent with service and quality standards. Process customer orders, payments, and invoices. Verify and resolve customer concerns. **REQUIREMENTS:** Requirements: Completed High School Education. Preferred: Prior experience in customer service and/or call center work. **WORK SCHEDULE:** 6x1 (Monday to Saturday) **BENEFITS:** Benefits: UNIMED Health Insurance (co-payment plan, extended to legal dependents, with dependent-based deduction) + AMIL Dental Insurance (no co-payment, extended to legal dependents, with dependent-based deduction) + Childcare Assistance + Transportation Allowance + Meal/food allowance (BRL 12.18 per workday). Career Benefits: Internal corporate universities (leadership, cybersecurity, training), promotion opportunity after 3 months of employment, opportunity to study Spanish/English through the company. Register your resume at buscarvagas.com.br and stay updated on the best opportunities.