IT Analyst

Description

Job Summary: An IT professional specializing in networks, information security, and technical support, responsible for managing and maintaining the organization's IT infrastructure. Key Highlights: 1. Comprehensive expertise in computer networks and IT infrastructure 2. Focus on information security and business continuity 3. Technical support and system management * Design computer networks, actively participating in analysis, evaluation, selection, and planning; * Monitor the creation and implementation of backup and data restoration policies using dedicated tools to ensure business continuity; * Provide technical support by responding to user tickets, including software installation, configuration, and updates; clarify doubts; and provide necessary requirements for proper operation of network and system infrastructures; * Conduct frequent reviews of IT assets, adopting a preventive approach to ensure equipment integrity, availability, and quality; * Monitor IT operations and network equipment such as servers, routers, switches, firewalls, and access points; * Manage CCTV security systems and access control systems with monitoring capabilities; * Support the development and implementation of information security and system access policies via firewalls and management tools, preventing physical or logical intrusions and keeping technical procedures up to date; * Identify and resolve network configuration issues, analyze problems, and develop solutions using monitoring systems to ensure enterprise network stability; * Provide user support to resolve issues related to network infrastructure; * Manage and administer applications across different stages of their lifecycle; * Monitor digital platform availability and capacity, reporting to immediate supervisor; * Maintain updated technical documentation using dedicated tools; * Provide support to application development teams and user support teams; * Oversee procurement of materials required for local network maintenance, guiding purchasing processes and liaising with IT equipment and material suppliers via ERP; * Manage server disk space, system parameterization, operating system and application version updates, and apply patches and updates across networks; **Requirements:** **Bachelor's degree completed in Computer Networks, Computer Science, or related fields;** **Postgraduate qualification is a plus!** **Desired training:** * ***ITIL Certification*** * ***Microsoft MCSA Certification*** * ***ISO 27001*** Compensation: R$3\.900,00 \- R$4\.600,00 per month Benefits: * Medical assistance * Life insurance * Meal allowance * Food voucher * Transportation allowance Education: * Completed Bachelor's degree (Mandatory) Experience: * IT experience (Mandatory) Work location: On-site