Academy Receptionist

Description

Job Summary: Customer service professional for a fitness academy, responsible for daily operations, contract formalization, student support, and administrative routine management. Key Highlights: 1. Direct student service and support. 2. Contract management and after-sales service. 3. Environment organization and document formalization. ***Responsibilities:*** * Open and/or close the academy; * Organize the facility areas; * Formalize student contracts; * Print documents and files; * Perform after-sales activities; * Verify enrollment receipts; * Provide student support and service; * Generate birthday reports for students; * Confirm class attendance; * Receive students and reconcile records; * Introduce new students to the academy facilities and trial classes; * Process enrollments and package renewals; * Close partnership agreements; * Online service – WhatsApp. ***Requirements:*** * Completed high school or technical education; * Experience in customer service; * Computer literacy (PC, Excel, Word); * Strong communication skills; * Prior experience in a fitness academy is considered a plus. Two positions available with the following schedules: First position: Monday to Friday, 5:15 AM to 2:15 PM with a 1-hour break; Saturdays and holidays, 5:45 AM to 12:00 PM\. Second position: Monday to Friday, 12:30 PM to 9:30 PM with a 1-hour break; Saturdays and holidays, 5:45 AM to 12:00 PM\. Compensation: R$1\.931,00 per month Benefits: * Meal allowance * Transportation allowance Work location: On-site