Job Summary: A professional with a bachelor's degree and an MBA, experience in corporate governance, quality management, and customer service, and aptitude for leadership and teamwork. Key Highlights: 1. Bachelor's degree and MBA completed 2. Knowledge of corporate governance and quality management 3. Leadership and interpersonal skills **Description: Apply quickly via email:** **Requirements and qualifications:** Completed bachelor's degree, preferably in Business Administration or Human Resource Management; Completed specialization course or MBA; Knowledge of corporate governance; Knowledge of administration and quality; TOTVS ERP system (Protheus); Knowledge of corporate management systems; Quality Management processes and policies; Knowledge of Customer Service routines; Experience delivering technical team training (trainer role); Proficiency in Microsoft Office applications—Word, Excel, and PowerPoint; Knowledge of Service Desk applications (incident creation and tracking, Corporate Intranet); Aptitude for public interaction; Ability to provide support throughout all stages of customer service and supervise outcomes; Interpersonal relationship skills and teamwork ability; Leadership; Initiative and adaptability to unexpected situations; Persuasion and influence skills; Strong written communication and verbal fluency; **Work schedule:** Monday to Friday, from 07:30 to 17:18 **Knowledge:** **Education:** Bachelor's Degree – Business Administration – Completed 2512100202181630246
João Silva
Indeed · HR
João Silva
Indeed · HR
