Job Summary: A professional to provide student support, analyze financial matters, complete spreadsheets, negotiate outstanding balances, and contribute to student retention and loyalty. Key Highlights: 1. Student support and assistance regarding financial matters and enrollment. 2. Opportunity to contribute to student retention and loyalty. 3. An environment that values respect, diversity, and inclusion. We are Cogna, the largest and most comprehensive educational services company in the country. With nearly 60 years of history and over 60 brands, we operate broadly and integrally, delivering solutions for schools, governments, and students aged 2 to 100. Among our brands are Anglo, Red Balloon, and Anhanguera, as well as publishers Ática, Saraiva, and Scipione—reflecting the diversity and strength of our educational ecosystem. We have over 26,000 employees, and our purpose is clear: to provide educational solutions that empower individuals and organizations to build a better version of themselves. Want to join a team that innovates and impacts millions? Your journey starts here! **Responsibilities and Duties** Student support using internal platforms; * * Analysis of financial matters related to enrollment and clarification of doubts; * Completion of spreadsheets, opening and tracking internal requests; * Negotiation of outstanding balances; * Contribution to student retention and loyalty. **Requirements and Qualifications** * Proficiency in Microsoft Office Suite * Completed high school education. * Strong communication skills; * Proactive attitude; * Good interpersonal relationship skills; * Strong negotiation ability; * Organizational skills; Resilience; * **Additional Information** **What can you expect from us?** * Undergraduate and postgraduate scholarship programs: available at our educational institutions for you and your dependents (spouse and children). * Birthday day off: you may choose one day to relax and celebrate. * SESC membership: access to numerous opportunities to improve quality of life. * Univers pharmacy partnership: discounts on a wide range of medications. * Corporate university: various learning paths and free courses in our corporate university to help you grow with us. * Book discounts: purchase top titles from our publishing houses. * Wellhub (Gympass): stay active in your daily life. * Ninho Program: a dedicated program for our families expecting a new baby. * Valoriza — Internal Recruitment Program: accelerate your career through internal opportunities. * Life insurance: mandatory benefit for all CLT employees, provided at no cost; coverage begins on your admission date. Here, we believe in respect, diversity, and the pursuit of inclusion across all dimensions. All qualified candidates will be considered without regard to race, gender, gender identity, gender expression, sexual orientation, nationality, genetics, disability, or any other basis. Our purpose is to continuously advance, generating employability for diverse talents. Join and enrich our team! We are Cogna, the largest and most comprehensive educational services company in the country. With nearly 60 years of history and over 60 brands, we operate broadly and integrally, delivering solutions for schools, governments, and students aged 2 to 100. Among our brands are Anglo, Red Balloon, and Anhanguera, as well as publishers Ática, Saraiva, and Scipione—reflecting the diversity and strength of our educational ecosystem. We have over 26,000 employees, and our purpose is clear: to provide educational solutions that empower individuals and organizations to build a better version of themselves. Want to join a team that innovates and impacts millions? Your journey starts here!
João Silva
Indeed · HR
João Silva
Indeed · HR
