Description
Job Summary:
We are seeking a communicative, attentive, and proactive professional to handle in-person, telephone, and WhatsApp customer service, manage appointment scheduling, and support the clinic’s daily operations.
Key Highlights:
1. Opportunity for those who love interacting with people and have strong communication skills
2. Focus on warm, welcoming service and support for the clinic's daily operations
3. Values proactivity and eagerness to learn new processes
We are looking for a communicative, attentive candidate with strong motivation to learn and grow as part of our team!
If you enjoy interacting with people, possess excellent verbal and written communication skills, and excel in customer service (in-person, phone, and WhatsApp), this opportunity is for you.
**Main Responsibilities:**
* Warm, welcoming in-person reception for patients;
* Telephone and WhatsApp customer service (answering inquiries and offering/scheduling assessments);
* Managing appointment schedules and supporting the clinic’s daily operations.
**What We Seek:**
* **Communication and Friendliness:** Exceptional fluency on the phone and via messaging;
* **Empathy and Attention:** Ability to listen, welcome, and resolve inquiries courteously;
* **Proactivity and Learning Mindset:** Genuine willingness to learn new processes and systems.
**Preferred Qualifications:**
* Prior experience in customer service or reception (healthcare or aesthetics experience is preferred but not required);
* Proficiency with social media platforms and messaging apps.
Compensation: R$1\.750,00 \- R$3\.095,70 per month
Benefits:
* Dental care coverage
* Partner discounts and commercial agreements
* Free parking
* Meal allowance
* Transportation allowance
Work Location: On-site