Description
Job Summary:
The Customer Service Representative greets the public, provides courteous and efficient service, delivers information, clarifies doubts, directs customers, and supports administrative routines.
Key Highlights:
1. Greet and provide courteous and efficient service to the public.
2. Provide information, clarify doubts, and direct customers.
3. Support administrative routines related to customer service.
**Job Description:**
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The Customer Service Representative is responsible for greeting and serving the public in a courteous and efficient manner, welcoming customers, providing information, clarifying doubts, and directing them as needed. The role also includes answering phone calls, organizing the reception area, scheduling appointments, recording service interactions, and supporting administrative routines related to customer service. The professional must possess strong communication skills, organizational ability, proactivity, empathy, and the capability to interact effectively with diverse customer profiles, ensuring high-quality service and contributing to a positive public experience.
**Essential Requirements:**
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Completed high school education;
Minimum age of 18 years;
Strong communication skills.
**Employment Type:**
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CLT
**PwD (Persons with Disabilities):**
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YES
**Salary:**
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$2,049\.45
**Benefits:**
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VA 437,80
Health and dental insurance
Transportation allowance (VT)
**Work Location:**
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LOGOS