




Job Summary: Provide technical support for hardware, software, and network issues, including on-site assignments and user assistance (Service Desk). Key Highlights: 1. Providing technical support for hardware, software, and network issues 2. Maintaining computer networks and telephony systems 3. Supporting system and infrastructure analysts in field operations Provide technical support for hardware, software, and network issues, including on-site assignments, user assistance, and telephone support (Service Desk). **Responsibilities:** . Maintain computer networks and telephony systems, . Support system and infrastructure analysts during field activities . Monitor third-party vendors for CCTV, access control, radio, TV, and printers. . Provide first-level technical support (Service Desk) **Requirements:** Completed or ongoing bachelor's degree in Networking or Information Technology **Desirable:** Technology degree (undergraduate) in Networking Windows (servers) / Exchange (Windows) / AD (Windows) Computer, printer, and IT asset assembly and maintenance Certifications relevant to the candidate’s expertise and IT best practices Benefits Transportation Allowance - 6% Meal Voucher - BRL 180.00 Food Allowance - BRL 26.00 per workday Medical Assistance - Unimedes - 30% co-payment Dental Assistance - DentalUni Life Insurance SESC & SENAC Membership TotalPass Childcare Assistance


