Customer Service

Description

Job Summary: A communicative and organized professional with a solution-oriented mindset to join our Customer Service team, providing support through various channels. Key Highlights: 1. Focus on customer service solutions 2. Values professional development and teamwork 3. Agile and high-quality customer support **Position: Customer Service – Tecnoponto** \- Curitiba/PR – Near Jockey Plaza Shopping Center **Tecnoponto** is a company specialized in technological solutions for time and attendance management and control, offering innovative services and excellent customer support. Our commitment is to combine technology, efficiency, and humanized relationships, ensuring agile and high-quality support. We value professional development, teamwork, and internal growth, providing real career advancement opportunities. **About the Position – Customer Service** We are seeking a communicative, organized, and solution-oriented professional to join our Customer Service team. **Main Responsibilities:** * Provide customer support via phone, WhatsApp, and other official channels; * Clarify questions regarding products and services; * Record information and requests in the system; * Route requests to responsible departments when necessary; * Ensure courteous, efficient, and resolution-focused service. **Requirements** * Completed high school education; * Strong verbal and written communication skills; * Basic computer literacy; * Organizational skills and sense of responsibility; * Prior customer service experience is a plus. **Compensation and Benefits** * Starting salary of R$ 2\.058,00 * Structured career development plan * Transportation allowance (VT) or fuel subsidy * Daily meals provided on-site * Up to 20% discount at universities * Internal training and capacity-building programs * Periodic team integration and social events * Working hours: Monday to Friday, from 08:00 to 18:00, with a 1h15 lunch break * Work location: Near Jockey Plaza Shopping Center – Curitiba/PR If you seek stability, professional growth, and wish to join a company that values people, grow with Tecnoponto! Apply via Indeed and become part of our team Job Types: Full\-time, Contract Pay: From R$2,058\.00 per month Work Location: In person