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Job Summary: The Senior Telecom Analyst will contribute to defining monitoring criteria, monitor resource performance, participate in project development, and configure new environments. Key Highlights: 1. Participation in the development of telecom projects and products 2. Configuration of new environments and integration with partner products 3. Autonomy to make technical decisions and lead projects ***Who We Are?*** Bellinati Perez*,* specializes in recovering secured and unsecured credit, both amicably and judicially, through human, digital, and hybrid negotiation models. With over 25 years of experience and tradition, our efficiency and recognition are strengthened, enabling us to work alongside the country's largest credit originators. We are recognized as one of the top 20 best companies to work for in the state of Paraná and among the best nationwide by GPTW (Great Place To Work). Additionally, we foster a diverse, inclusive environment that values competence, professionalism, and innovation. ***Cultural Fit*** **Innovation**: Innovation is part of our DNA—we continuously seek new technologies to enhance the experience of our clients and employees. **Diversity**: We value diversity. Here, everyone can shine as their authentic self! **Development**: You build your career here. Seize opportunities along your journey and grow with us! **Team Play**: When we exchange ideas and solutions, there are no limits to where we can go! **Flexibility**: We adapt, have fun, and always find the best path—all within a flexible work schedule. **Responsibilities and Duties** ***Your routine on the BP team as a*** ***Senior Telecom Analyst***? * Contribute to defining monitoring criteria for incident prevention, handling, and root cause identification in telecom environments; * Monitor resource performance, identifying and proposing improvements; * Participate in the development of telecom projects and products; * Configure new environments and integrate with partner products; * Support internal teams, audits, and suppliers; * Supervise and guide team members and support other areas requiring information. **Requirements and Qualifications** ***What do you need to join us?*** * Bachelor’s degree in Technology fields such as Information Security, Computer Science, Information Systems, or related disciplines; * Minimum 2 years of professional experience in the field; * Strong communication and interpersonal skills, with the ability to collaborate across departments and present results; * Technical writing proficiency for drafting advanced documentation and corporate policies; * Autonomy to make technical decisions and lead projects; * Analytical mindset, mentoring capability, strategic collaboration, and business-oriented vision; * Focus on continuous improvement and innovation. **Hard Skills:** * Voice gateway/Session Border Controller (SBC) configurations (Khomp/TelcoBridges); * SIP PBX; * Predictive dialers; * TCP/IP networking; * GNU/Linux — service, user, process, and configuration administration; * Programming language knowledge (PHP/Python/Bash); * Database knowledge (MySQL/SQL Server); **Soft Skills:** * Clear and influential communication, adapted to diverse audiences (technical and non-technical); * Collaboration and teamwork, with a partnership-oriented and supportive attitude; * Resilience and adaptability in dynamic environments and high-complexity scenarios; * Critical and analytical thinking to identify root causes and propose effective solutions; * Organization and prioritization management, ensuring efficiency even under pressure. **Desired Certifications:** * Digium Certified Asterisk Professional (dCAP); * LPIC-1. **Additional Information** ***Work Schedule:*** * 8 hours per day; * Monday to Friday, 8:00 AM to 5:00 PM / Saturday, 8:00 AM to 12:00 PM. ***Work Model/Location:*** * Hybrid | Downtown Curitiba / PR ***Our Benefits:*** Meal Allowance: BRL 31.00/day Transportation Allowance Career Development Program Multi-benefit Card Life Insurance SESC Membership University Partnerships Corporate University Birthday Day Off "Just dress no code" — be yourself! ***For Your Health:*** Dental Plan Gympass/Wellhub Psychological Support On-site Medical Doctor **#JoinBP** Hi! How are you? Before anything else, we believe it’s important for you to understand a bit about us. Bellinati Perez, affectionately called BP by our employees, specializes in recovering secured and unsecured credit, both amicably and judicially, through human, digital, and hybrid negotiation models. With 29 years of experience and tradition, our efficiency and recognition are reinforced, allowing us to work alongside the country's largest credit originators. We count on a highly qualified team including lawyers, negotiators, analysts, administrators, technology professionals, data scientists, experts, and asset locators. More than conducting negotiations, we strive to deliver the most comprehensive negotiation experience, ensuring optimal outcomes for both contracting parties and debtors. We’ve created a humanized journey focused on the best solution for everyone. We’re building history alongside businesses and individuals committed to revolutionizing the collections market. People ready for a successful professional journey with BP. Here, you can be who YOU ARE! We value diversity and inclusion. We play a developmental role in society—and this is a core pillar for us. We believe that exposure to diverse cultures, behaviors, and attitudes within the workplace is a key differentiator. +5,000 employees Certified by GPTW Brazil for four consecutive years: 2020, 2021, 2022, and 2023; ranked 17th among the best and largest companies to work for in Paraná. Six operational hubs across Brazil—from South to Northeast: Curitiba, Maringá, and Fortaleza. We develop leaders and nurture talent. Our organizational culture is strong—and through our people, we deliver the best results for our company. We seek: People like us Driven by results and unafraid to go beyond Those eager to learn—and also to teach Those who value everyone—without exception. We are Bellinati Perez. Build your career here! ;)
