Job Summary: This professional will be responsible for contacting customers, scheduling services, providing end-to-end solution-oriented customer service, and keeping registration data up to date. Key Highlights: 1. Efficient and solution-oriented customer service 2. Inclusive and innovative work environment 3. Focus on excellence and continuous improvement MICHELIN Connected Fleet is a company within the Michelin Group, and for us, MOBILITY is essential to HUMAN DEVELOPMENT. Based on our values and integrated into our ecosystem, we strive to make it SAFER, MORE EFFICIENT, and SUSTAINABLE. We are leaders in FLEET MANAGEMENT in Latin America, and our goal is to conquer the world! To make our conquest even more complete, everyone is welcome! The Michelin Group believes that diversity in all its forms is a source of individual well-being and collective business performance. United by our core value — respect for people — we offer an INCLUSIVE work environment where your TALENT always prevails! We are advancing rapidly through EXCELLENCE in what we do and pursuing INNOVATION and quality improvement in our solutions and services to the market. Do you enjoy challenges? Do you have an owner's mindset? Do you find meaning in our mission? Do you want to work in a safe, innovative, and opportunity-rich environment? Join our team! Learn more about us on our website: https://vagas.michelin.com.br/ **Responsibilities and Duties** * Proactively contact customers to schedule equipment installation or removal services. * Provide end-to-end solution-oriented customer service, seeking efficient, agile, high-quality, and customer-satisfying solutions; * Update customer registration data and record information to keep customer data and history current; * Create and schedule Service Orders, following scheduling process guidelines; * Prioritize department-defined goals and performance indicators. **Requirements and Qualifications** * Completed high school education; * Basic knowledge of Microsoft Office suite. **Additional Information** **Benefits:** * Transportation allowance, shuttle bus reimbursement; * Meal and/or food allowance; * Multi-benefit card; * Health and dental insurance; * Profit-sharing program; * Daycare assistance; * Extended parental leave; * Life insurance; * Gympass; * Payroll-deducted loan; * Employee stock purchase plan; * Birthday day off; * Discounts on Michelin tires; * Annual flu vaccination campaign; * Psychological well-being promotion program; * Development platform. **Join us in creating the future of sustainable mobility!** At **MICHELIN Connected Fleet**, part of the Michelin Group, we are a reference in sustainable mobility, **combining innovation, technology, and data intelligence** to deliver a better life on the move for everyone. We offer a connected logistics ecosystem with **advanced fleet management solutions**, making mobility more **safe, efficient, and sustainable.**
João Silva
Indeed · HR
João Silva
Indeed · HR
