Business Agent

Description

Job Summary: Bradesco is seeking a Business Agent to work within its Branch Network, focusing on consultative customer service, operational support, and promotion of financial solutions, thereby strengthening customer relationships. Key Highlights: 1. Consultative customer service and relationship management 2. Operational and administrative support 3. Promotion of financial solutions and banking products **About Bradesco** Bradesco is one of Brazil's largest financial groups, with a history marked by pioneering spirit and innovation. Through our broadly diversified portfolio of financial products, banking services, and insurance offerings, we contribute to individuals' aspirations and to the sustainable growth of businesses and society. Join our financial ecosystem and impact the experience of millions of people! At Bradesco, we value diversity in all its forms. Therefore, our job openings are open to all individuals, regardless of gender, race, sexual orientation, disability, age, or any other characteristic. Learn more at https://banco.bradesco/html/classic/sobre/index.shtm **Responsibilities and Duties** Bradesco's Branch Network is our primary point of contact with customers across Brazil. We focus on relationship-building, offering personalized financial solutions, promoting inclusion, and contributing to the development of communities where we operate. Here, we value human-centered service, active listening, and building lasting customer relationships. **Work Model:** On-site **Work Location:** TERRA BOA \- PR **What will your day-to-day look like?** As a Business Agent, your main responsibilities will include: * Providing consultative service to both existing and prospective customers, identifying their needs and advising them on available service channels; * Supporting branch operational and administrative routines, such as account opening, customer record updates, and routing requests; * Promoting and offering suitable financial solutions, as well as bank products and services—including investments, insurance, consortiums, and credit; * Contributing to customer loyalty and satisfaction, reinforcing the relationship with the bank. **Requirements and Qualifications** What do you need to have or know? * Completed or ongoing undergraduate degree; * Strong verbal and written communication skills; * Aptitude for public-facing customer service. It would be an advantage if you have: * CPA\-20 or higher certification. **What We Offer** At Bradesco, we value health and well-being, offering an extensive benefits portfolio to all our employees: * Profit Sharing (PLR) or Bonus: Subject to position eligibility\* * Health Insurance * Dental Insurance * Life Insurance * Food Allowance * Meal Voucher * 13th Food Basket * Total Pass * Transportation Voucher (optional enrollment) * Discounts on products and services from partner companies * Private Pension Plan (optional enrollment, with financial contribution from Bradesco Organization) * Bradesco Well-Being Program: health, well-being, and quality-of-life initiative * Unibrad: Bradesco Corporate University * Fee Waivers: special conditions on various products and services * Daycare or Nanny Assistance * Extended Paternity Leave of 20 days * Maternity Leave of 180 days, including pregnancy support through postpartum Stages of Our Selection Process: * Online Application Let’s go! Apply for the vacancy available in your city and complete the form. * Profile Review We will assess applications against the requirements of the role. * Online Assessments You will take a test to evaluate your alignment with our culture, general knowledge, and logical reasoning. * Video Interview You will record a video addressing topics related to the area for which you were selected. * Onboarding Process Final stage! You will submit required documents and undergo the pre-employment medical examination. **Attention:** Some stages are eliminatory; candidates will receive process updates via email. \#LI\-Onsite