Senior Process Analyst

Description

Job Summary: We are looking for a Senior Process Analyst with an analytical profile to manage workflow platforms, map BPMN processes, and lead continuous improvement initiatives. Key Highlights: 1. Enterprise Workflow Platform Management 2. BPMN Process Mapping and Modeling 3. Continuous Improvement and Training We are hiring a Senior Process Analyst! If you have an analytical mindset, attention to detail, and enjoy working with decision-making, join our team! **Responsibilities:** **Enterprise Workflow Platform Management:** Configure, optimize, and maintain workflows, ensuring automation and efficient execution of tasks; **BPMN Mapping and Modeling:** Design, document, and update processes using BPMN notation, ensuring workflows accurately reflect actual business needs; **Facilitation and Conduct of Meetings:** Lead alignment meetings across departments to gather requirements, understand pain points, and validate processes; **Mediation and Conflict Resolution:** Act as the focal point to resolve impasses between departmental needs and technical feasibility, ensuring successful delivery; **Continuous Improvement and Training:** Identify operational bottlenecks and support internal team and end-user training on newly implemented tools and workflows; **Requirements:** Bachelor's degree in Information Systems, Computer Science, Production Engineering, or related fields; **BPMN Diagram Proficiency:** Solid experience in workflow modeling; **SQL Server / Oracle Knowledge:** Ability to write queries for data analysis and support; **Automation Perspective:** Understanding of how system integrations (APIs) and task automation support decision-making; **Desirable Qualifications:** Practical experience or knowledge of the Zeev tool. **Work Location:** Curitiba/PR **Working Hours:** Mon–Fri \-08:00 to 18:00\. **Additional Information:** This position is also open to Persons with Disabilities (PwD).