Operations Supervisor

Description

Job Summary: Supervise daily transportation operations, lead teams, manage schedules, and monitor key performance indicators to ensure efficiency, safety, and on-time delivery. Key Highlights: 1. Lead operational teams and manage team performance 2. Monitor KPIs and optimize routes for fleet efficiency 3. Resolve operational issues and ensure compliance with regulations Operations Supervisor \- Address: NOVA SANTA RITA\- Rua Max Bloedow, 241 \- Floresta Neighborhood **Responsibilities:** * Supervise daily transportation operations, focusing on efficiency, safety, and on-time delivery; * Directly lead operational teams, including drivers and assistants, ensuring alignment with company objectives; * Manage work schedules, working hours, and team performance, tracking attendance, productivity, and conduct; * Monitor operational KPIs and propose corrective actions and continuous improvements; * Ensure efficient fleet utilization by optimizing routes and managing available vehicles; * Address operational issues and support field teams; * Ensure compliance with safety standards, labor legislation, and internal policies; * Collaborate with other departments (Maintenance, Logistics, Traffic) to ensure smooth operations and high-quality customer service. **Requirements and Qualifications:** * Bachelor's degree in Logistics, Business Administration, Engineering, or related fields; * Class D driver's license (CNH D); * Prior experience supervising transportation or logistics operations; * Experience directly leading drivers and assistants; * Strong knowledge of operational KPI control, scheduling, transport documentation, and applicable regulations (e.g., ANTT, working hours); * Proactive, organized profile with strong decision-making and conflict management skills; **Preferred Qualifications:** * Experience with large-scale freight carriers or logistics operators; * Proficiency in tools such as Excel, Power BI, and fleet management systems (TMS, tracking systems, etc.); * Experience in urban distribution operations and delivery time window management. **Benefits:** * Fuel allowance or transportation allowance; * Meal allowance; * Life insurance; * Food basket (after probation period); * Health insurance (after probation period); * Dental insurance (after probation period); * Cost-of-living allowance Minimum Education Level: Bachelor's Degree