Container Supervisor

Description

Job Summary: Manage complex import and export container operations, lead teams, and ensure compliance and optimization. Key Highlights: 1. Container operations and logistics flow management 2. Team leadership and continuous process improvement 3. Customer interface and third-party market management Container Supervisor * Manage **import and export container operations**, from booking through delivery/return. * Plan and control **operational windows**, deadlines, free time, demurrage, and detention. * Monitor and optimize **flows at ports, terminals, warehouses, and road transportation**. * Ensure compliance with **customs legislation, port regulations, and foreign trade requirements**. * Track **operational KPIs** (SLA, OTIF, lead time, cost per container, damages, productivity). * Manage **costs**, negotiate with suppliers, and control budgeting. * Lead operational and administrative teams, promoting a culture of **safety, efficiency, and continuous improvement**. * Direct interface with **customers**, ensuring clear communication, incident management, and focus on satisfaction and new revenue generation (commercial). * Implement process improvements, automation, and system utilization (TMS, ERP, Portals). * Manage operational risks, contingencies, and corrective action plans for deviations. * Strong involvement in **third-party and aggregator market management**, including: * Prospecting, qualification, and management of carrier partners * Freight and contract negotiations * Performance assurance, compliance, and safety ### **Requirements: Minimum 5 years of experience required.** * Bachelor's degree in **Logistics, International Trade, Business Administration, Engineering, or related fields**. * Proven experience in **container operations within freight forwarders or shipping lines**. * Solid knowledge of: * Port and customs procedures * Demurrage, detention, and free time * Incoterms * Road transportation * Experience in **team management and operational performance indicators**. * Intermediate or advanced English (preferred). ### **Behavioral Competencies** * Strong **analytical ability and systemic vision** * Decision-making under pressure * Clear communication and relationship management with multiple stakeholders * Focus on results, costs, and service level * Leadership, organization, and ownership mindset * Continuous improvement mindset (Lean / Kaizen – preferred) ### **Differentiators** * Experience in **high-volume operations** * Involvement in **operational excellence projects** * Experience with shipping lines, logistics operators, terminals, trading companies, or freight forwarders Minimum Education Level: High School (Secondary Education) Preferred Education: * Logistics, Bachelor's Degree * Business Administration, Bachelor's Degree Personal vehicle required * Transportation Allowance (VT) * Dental Care * Parking * On-site Cafeteria * Fuel Allowance * Health Insurance * Life Insurance * Food Basket