We are looking for engaged professionals who aim to develop themselves and contribute to our company. Responsibilities: * Provide support to internal and external users (inquiries and requests); * Perform corrective and preventive maintenance of software; * Implement improvements and new features; * Fully track service tickets; * Suggest improvements in systems and processes; * Create support materials and internal training content. Environment: Through our culture and values, we strive to achieve the best results by operating in a dynamic environment focused on excellent customer service, without losing the essence of personal development. Benefits: Corporate University Health Insurance Dental Insurance Partnerships Benefits Card PPR (Profit and Results Sharing) Meal Allowance Baby Kit Requirements: Bachelor's degree - Information Technology Compensation notes: Not informed