Hotel Receptionist

Description

Job Summary: We are seeking an organized, customer-focused Receptionist to ensure smooth front desk operations and deliver excellent service to guests. Key Highlights: 1. Focus on guest service and problem resolution 2. Organization and communication are essential 3. Teamwork and commitment to guests' needs We are looking for a professional to join our team as a **Receptionist**, ensuring efficient front desk operations and delivering outstanding guest service. Therefore, we need an organized, customer-oriented individual skilled in problem resolution and experienced in public-facing service. Responsibilities \- Process reservations, check-in, and check-out; \- Record sales of beverages and other products such as chocolates, etc.; \- Provide guest service; \- Manage the front desk cash register; \- Maintain an organized workspace; \- Oversee guest luggage handling and assist with distribution of remote controls, keys, and directions to guest rooms; \- Document daily incidents; \- Address guest complaints. Requirements: \- Strong communication and organizational skills; \- Proficiency in public-facing service; \- Proactivity; \- Commitment to guests and their needs; \- Ethical conduct; \- Agility; \- Interpersonal skills; \- Teamwork; \- Flexible availability. **Working Hours: 3:00 PM to 11:20 PM** Employment Type: Full-time, CLT (Consolidated Labor Laws) Compensation: Starting at R$2\.013,25 per month Benefits: * Fuel allowance * Childcare allowance * Education allowance * Partnership agreements and commercial discounts * Commuter pass Work Location: On-site