Description: * Bachelor's degree in IT or related fields, completed or in progress; * Solid knowledge of networks, routers, switches, Wi-Fi, and VPNs; * Experience with firewalls and information security best practices; * Administration of Windows and Linux environments, physical servers, and virtualization; * Experience with Microsoft 365 Business; * Experience in backup, data recovery, and business continuity; * Knowledge of monitoring tools (Zabbix, Grafana); * Technical support experience at level 3. * Administer and maintain the IT infrastructure (servers, networks, and cabling); * Manage networks, Wi-Fi, switches, links, and VPNs; * Administer Windows and Linux systems, including patch application; * Ensure data security, availability, and integrity; * Perform preventive and corrective hardware maintenance; * Provide technical support to internal users; * Implement and monitor infrastructure monitoring; * Document technical procedures and solutions; * Generate infrastructure performance and capacity reports. 2512190202551217179