HELP DESK TECHNICIAN - OPEN POSITION

Description

Job Summary: Help Desk professional for technical support and customer service, with a focus on IT infrastructure and operating systems. Key Highlights: 1. Receive customer requests and log support tickets 2. Assist with IT infrastructure and maintain system availability 3. Provide internal support and configure operating systems **HELP DESK TECHNICIAN** **Job Description:** Responsibilities: Receive customer requests for clarification of doubts, complaints, service requests, or problem reporting. Log all tickets in a dedicated spreadsheet for tracking. Assist in IT infrastructure activities, ensuring system availability and compliance with company security policies. Provide internal support, including installation and configuration of operating systems. **Requirements:** Requirements: Completed Technical Course in Information Technology; Advanced knowledge of information technology; Familiarity with the Tasy system. **Minimum Education Level:** High School Diploma **Work Schedule:** Full-time (8:00 – 17:48\). Benefits: Transportation allowance, health insurance, childcare assistance, on-site cafeteria. **Benefits:** Disclosed during the interview. *Apply through the Divulga Vagas portal!* Follow Divulga Vagas on Instagram: @divulgavagas.oficial