MARKETING ASSISTANT

Description

Job Summary: Marketing Assistant position in Santa Maria, responsible for client communication, journey monitoring, satisfaction surveys, and supplier management. Key Highlights: 1. Continuous monitoring of the customer journey 2. Development of customized action plans 3. Strengthening brand value perception Human Resources Consulting is seeking a Marketing Assistant in Santa Maria. Rhavante is a company specialized in technology and innovation solutions. We offer services aimed at optimizing processes and increasing business efficiency. **Responsibilities:** Conduct systematic and structured contact with SPOT customers, distributors, and TRRs, ensuring continuous monitoring of the customer journey and recording all interactions. Support customers during key journey moments—such as station inaugurations, field activations, commemorative dates, and post-event follow-ups—ensuring a positive experience. Administer and analyze post-flagging and post-event satisfaction surveys, developing customized action plans according to each client’s specific needs. Produce post-event monitoring, cost, and performance reports with relevant KPIs. Ensure execution of activities per established schedules, standards, and brand visual identity, reinforcing brand value perception and professionalism. Manage suppliers and partners, ensuring quality, adherence to deadlines, and cost alignment with customer experience expectations. Maintain control over promotional materials and giveaways, guaranteeing adequate availability for planned activities. Propose, budget, and manage giveaways for internal and external initiatives, aligning quantity, purpose, and cost-effectiveness. Execute uniform sales to distributors, including order tracking, delivery, and deadline compliance. Support and monitor events, trade fairs, activations, institutional initiatives, social projects, and sponsorships targeting distributors, clients, and sector stakeholders. Organize the Quality Department’s station visit schedule, defining minimum frequency and coordinating agendas with distributors. Previous experience as Marketing Assistant, Marketing Intern, Junior Marketing Analyst, or Marketing Coordinator may indicate alignment with some responsibilities of this role. Ongoing undergraduate degree required. Relevant experience required. **Compensation and Benefits:** * Salary: 3\.100,00 * Meal Allowance * Transportation Allowance **Additional Information:** * Employment Type: Permanent \- On-site. * Duration: Full-time * Working Hours: Business hours. Monday to Friday.