PJ Relationship Manager

Description

Job Summary: Responsible for developing and implementing customer relationship strategies, managing products and services, and promoting financial consulting to enhance the cooperative's profitability. Key Highlights: 1. Development of customer relationship strategies 2. Management of the portfolio of products and services 3. Financial consulting focused on profitability **Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8:00 AM to 5:00 PM, with a 1-hour break **Experience Level:** Professional **Employment Type:** Permanent – CLT Responsible for developing and implementing customer relationship strategies, including management of the product and service portfolio, support to business teams, and processes related to the PA (including PJ members), through marketing of existing portfolio products and services, as well as delivering financial consulting focused on the cooperative member's needs and the cooperative's results, aiming at profitability and portfolio expansion, while promoting service quality, efficiency, and standardization, achievement of established targets, and offering products and services compatible with customer expectations and loyalty within the assigned area of responsibility **Requirements:** Completed or ongoing undergraduate degree (Fields: Administration, Economics, Accounting Sciences, or related areas); CPA 10 certification; Computer literacy (Microsoft Office suite); Proficiency in negotiation of financial products and services; Proficiency in credit cooperative legislation; Proficiency in customer service and sales techniques; Proficiency in the financial market; Proficiency in credit policies; Proficiency in regulations issued by BACEN, CVM, and ANBIMA; Proficiency in financial mathematics; Proficiency in products and services (funding and credit, bank collections, etc.). **Benefits:** Medical assistance, Dental assistance, Gym allowance, Childcare allowance, Education allowance, Clothing allowance, Corporate mobile phone, Profit-sharing program, Private pension plan, Life insurance, Meal voucher, Food voucher, Transportation voucher