RECEPTIONIST

Description

Job Summary: A guesthouse in Bento Gonçalves is seeking a Receptionist to welcome guests, perform check-in/check-out procedures, manage reservations, and maintain an organized reception area. Key Highlights: 1. Guest service (in person, by phone, email, WhatsApp) 2. Reservation and availability management 3. Reception organization and presentation The guesthouse is looking for a Receptionist in Bento Gonçalves. **Responsibilities:** Welcome guests in person, by phone, email, or WhatsApp. Perform check-in and check-out procedures. Manage reservations and room availability in the guesthouse's system. Maintain an organized and presentable reception area. Answer questions regarding accommodations, services, local tourist attractions, etc. Forward requests and complaints to the relevant departments. Issue invoices and manage payments (cash, credit card, PIX). Record incidents and relay information to the next shift. Previous experience as a Hotel Receptionist, Reception Assistant, Secretary, or Customer Service Representative may indicate suitability for some of the duties in this position. Completion of elementary education required. Prior experience is mandatory. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * On-site meal * Chartered transportation **Additional Information:** * Employment type: Permanent — On-site. * Duration: Full-time * Schedule: Monday through Sunday, from 09:15 to 17:30.