Senior Systems Analyst / Engineering / Product Configuration / PLM

Description

Job Summary: As a Senior Systems Analyst, you serve as a strategic bridge between business units and IT, optimizing processes and implementing robust systemic solutions. Key Highlights: 1. Work within a living ecosystem that creates the future of business. 2. Serve as a strategic bridge between business and information technology. 3. Propose and implement innovative systemic solutions. #### **About the Role: Senior Systems Analyst / Engineering / Product Configuration / PLM** **Join a dynamic ecosystem where the future of business is created and experienced every day. Be part of this transformation!** At LUZA Group, passion, perseverance, and the drive to surpass limits define our path to success. Founded in 2006, we are a Portuguese multinational with over 1,200 talented professionals and a significant volume of business. With presence in strategic markets such as Portugal, Spain, Morocco, Brazil, Mexico, the United States, and China, we deliver innovative solutions in engineering, IT, design, consulting, Industry 4.0, training, and recruitment. Everything we do is powered by the talent of our people. **This is a moment of growth and opportunity. The future belongs to visionary minds. Join us!** **Responsibilities and Tasks** The Senior Systems Analyst serves as both a strategic and operational bridge between business areas and information technology. This professional is responsible for analyzing, identifying, proposing, and implementing robust systemic solutions that optimize processes, support strategic decision-making, and ensure organizational operational efficiency. Their role spans from business requirements gathering and in-depth process analysis to system implementation, testing, ongoing support, and project management — proactively engaging with internal users and external vendors to ensure optimal solution alignment and performance. * Critically analyze and identify opportunities for continuous improvement in business processes and internal customers’ use of information technology tools. * Propose and implement innovative systemic solutions based on industry best practices, ensuring alignment with defined parameters and adherence to the company’s automated processes. * Conduct technical and economic feasibility studies for adopting new solutions or enhancing existing ones, evaluating cost-benefit ratios and operational impact. * Serve as the focal point for data extraction, transformation, and compilation from the ERP system and other company IT tools. * Perform detailed needs analysis for implementing changes to the Corporate System. * Interact with and negotiate with enterprise system vendors, overseeing development, testing, implementation, and support of modifications to existing programs, new modules, or newly developed applications. * Analyze the performance of deployed systems by conducting internal audits to ensure strict compliance with operational and quality standards. * Conduct thorough analyses and tests after project installations to verify that all functionalities have been implemented and operate according to specifications. * Provide proactive and reactive technical support to users of systems under their responsibility, ensuring rapid incident resolution and uninterrupted operations. * Deliver training and accompany users in utilizing internally developed or third-party acquired systems, ensuring proper functionality, user adoption, and maximum utilization. * Support the development and upskilling of Key Users (key business users), fostering internal autonomy and knowledge retention. * Participate in and/or lead process improvement and innovation projects across various departments and business units. * Monitor project progress and take necessary corrective actions to ensure delivery within agreed timelines, budgets, and resource allocations. * Maintain up-to-date technical documentation for systems and processes, and create detailed user manuals to facilitate understanding and operation by all users. * Develop studies regarding the creation and/or modification of methodologies and procedures essential to system development and maintenance. * Support company departments in defining priorities related to systems and software by providing technical information, assessments, and budget estimates when required. * Keep immediate supervisors informed of any daily challenges encountered, seeking guidance and support to take appropriate action. * Strictly comply with company policies, quality guidelines, and occupational health and safety regulations. * Perform additional tasks of similar nature and complexity, as required by the department or leadership. **Mandatory Requirements** * Full proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams), with emphasis on analytical and presentation tools. * Proven experience in relevant business processes (e.g., Finance, Logistics, Shop Floor, Procurement, Sales), including ability to understand and map workflows. * Knowledge of enterprise resource planning (ERP) systems and expert systems, including their functionalities and integrations. * Understanding of database concepts, including modeling, SQL, and data project management. * Fundamentals of systems analysis and design, including requirements elicitation techniques (functional and non-functional), functional specification, and test specification. **Desirable Qualifications** * Experience and familiarity with project management and agile software development methodologies. * Basic knowledge of system auditing and information security. * Process modeling tools. **What We Offer** * Wellhub; * OnHappy; * Sesc; * Flexible working hours.