Browse
···
Log in / Register
Job Summary: We are seeking a professional to develop, structure, and train a customer service and support model for our retail store network. Key Highlights: 1. Customer service experience (premium retail or furniture/design) 2. Joining one of the most modern custom furniture manufacturing facilities If this opportunity resonates with you, submit your resume and seize the chance to become part of one of the most advanced custom furniture manufacturing facilities in the Americas! We want you on our team! **Responsibilities and Duties** Develop, structure, and train a customer service and support model for the retail store network. **Requirements and Qualifications** **Required** * Customer service experience (preferably in premium retail or the furniture/design segment). **Additional Information** **Benefits** * Competitive compensation aligned with the role; * On-site cafeteria \- lunch provided; * Complimentary breakfast; * Education Assistance \- Technical Courses, Undergraduate and Postgraduate Programs; * Language Learning Assistance; * Health Insurance \- Tacchimed and Unimed; * Dental Insurance; * Childcare Assistance; * On-site Medical and Dental Care; * Complimentary On-site Psychological Support; * Partnered Benefits: restaurants, fuel stations, optical stores, educational and language institutions, clinics, laboratories, physicians, and pharmacies; * Group Life Insurance; * Good Card; * Workplace Gymnastics; * Birthday Gift; * Christmas Gift; * Celebratory Events and Gifts for annual holidays; * Chartered Transportation in Bento Gonçalves, Garibaldi, Carlos Barbosa, Caxias do Sul, and Farroupilha; * Infrastructure: Free Parking, Market4u (self-service market), and Leisure Area at the facility; * Company Furniture Projects with Discounts. From Bento Gonçalves to the world, Unicasa is recognized as one of the largest and most technologically advanced furniture manufacturers in Latin America. With three brands reflecting distinct lifestyles — Dell Anno, New, and Casa Brasileira — we deliver customized solutions for those who seek more than functionality: beauty, authenticity, comfort, and well-being for everyday life. We operate through an authorized dealer network and stores across Brazil and internationally. Our portfolio reflects the diversity of contemporary consumption styles and expands further via corporate and export channels. For four decades, we have proudly been part of thousands of stories. FACILITY STRUCTURE Across a manufacturing park exceeding 50,000 m², Unicasa transforms raw materials into exceptional living experiences. The factory operates a fully automated, personalized *just-in-time* system, adaptable to each product line’s requirements. One of our standout features is the Laccas painting line — a high-standard process utilizing imported automotive technology, resulting in furniture with uniform gloss, flawless finishes, and quality in every detail. GLOBAL REACH \- FROM BENTO GONÇALVES TO THE WORLD Since 2002, Unicasa has pursued international expansion and today operates in over 10 countries, with 80 exclusive stores showcasing Brazilian design beyond national borders. But Unicasa’s growth extends beyond geography. In 2012, it listed its shares on B3’s Novo Mercado — Brazil’s highest corporate governance standard — demonstrating its commitment to solidity, transparency, and innovation in management. Always focused on the future, Unicasa continues investing in cutting-edge industrial processes, intelligent management, and brands that understand, inspire, and connect with people’s lifestyles and needs.
