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Job Summary: Coordinate e-commerce and marketplace operations, ensuring efficiency, innovation, and responsiveness to market demands, serving as a technical and strategic reference for Latin America. Key Highlights: 1. Strategic operations in e-commerce and marketplaces across Latin America 2. Team leadership and management of high-impact business channels 3. Focus on sustainable growth and continuous innovation At Grupo Bertolini, we are customer-oriented, collaborative, adaptable, and flexible; we constantly seek creative innovation and uphold credibility. Do you identify with these values? Then join our team! **Responsibilities and Duties** * Responsible for coordinating e\-commerce and marketplace operations, ensuring efficiency, continuous improvement, and responsiveness to market demands. Acts as a technical and strategic reference for Latin America, driving regional standardization, performance analysis, and dissemination of best practices. Leads team and high-impact channel management, guiding actions to maximize results and strengthen sustainable growth of the digital channel; * Coordinate, plan, organize, assign, monitor, control, and guide activities within the sales and e\-commerce area, staying informed about issues, evaluating implemented solutions, discussing, proposing, and defining actions to improve processes—meeting customer demands and enabling continuous innovation according to market needs; * Serve as a technical and strategic reference for e\-commerce and marketplaces across Latin America, accountable for team/area results and developing action plans to achieve defined objectives; * Contribute to the strategic evolution of regional e\-commerce, supporting conceptual and methodological standardization of e\-commerce and marketplace initiatives across Latin America, focusing on sustainable growth, scale-up, and channel efficiency; * Coordinate and disseminate e\-commerce and marketplace best practices between Brazil and LATAM subsidiaries, supporting regional operations in performance analysis, KPIs, and improvement opportunities—facilitating knowledge exchange, learning, and continuous improvement across countries; * Manage the team by guiding them on operational, administrative, disciplinary, and safety policies and procedures, collaborating with the immediate supervisor on vacation scheduling, salary adjustments, promotions, transfers, hiring, and dismissals; planning vacations, tracking absences, medical certificates, and overtime; conducting and monitoring individual and team performance evaluations—to foster a fair and supportive internal environment and motivate the team toward achieving area goals; * Be accountable for one or more high-impact sales channels, monitoring product sales data on websites and campaign performance, suggesting and discussing action plans with peers and managers to retain and/or accelerate business; * Support the immediate supervisor in planning, developing, executing, and monitoring projects to continuously improve sales tools via marketplaces, participating in alignment meetings to ensure demand fulfillment without compromising existing technical capacity; * Guide and ensure technical support to the team in performing activities, resolving doubts and indicating pathways to effectively contribute to individual and collective performance. * Promote team development by planning and defining training activities jointly with Human Resources, and adopting motivational strategies to increase personnel engagement with their responsibilities. * Ensure necessary resources are available for the team to perform activities with excellence. * Participate in specific meetings to gather and understand customer requirements. * Propose, implement, control, and maintain updated policies, standards, and procedures for the area. **Requirements and Qualifications** * Completed undergraduate degree; * E\-commerce and/or marketplaces: ability to develop e-commerce solutions for a leading marketplace in the segment; * People management: use appropriate methods and techniques to manage teams—including situational leadership, conflict resolution, feedback techniques, coaching, mentoring, and others; * Spanish and/or English language proficiency: professional-level communication and knowledge exchange with Latin American subsidiaries. * Commercial management: apply methods and techniques to manage commercial processes—including corporate image management, sales strategies (products or services), logistics strategies, and analysis of commercial managerial information. **Additional Information** **Our Benefits:** Profit Sharing Program (PPR); Health insurance; Comprehensive dental plan; On-site medical, dental, and outpatient care; Meals (on-site cafeteria offering breakfast, lunch, and dinner); Transportation allowance; Full-life insurance; Birthday gift; Christmas basket; 15-minute daily reduced working hours; Various partnerships (nutritional and psychological support, plus medical clinics, educational institutions, and others); Infrastructure (parking, convenience store, kiosk, soccer fields, and beach volleyball court); Company product purchase at special rates. Grupo Bertolini’s story began in 1969, when brothers Walter, Rui, Raul, Henrique, and Antônio took on the challenge of continuing their father’s legacy and founded their own metallurgical business in Bento Gonçalves/RS. Today, we have over 1\.000 employees and spare no effort to achieve the same goal: making life better by delivering quality and authenticity in every product or service. We are committed to building a respectful and equitable environment that values individuality, collaboration, and everyone’s participation. We believe in innovative initiatives and pursue outstanding results—proving that we are not merely machines, trucks, computers, or raw materials, but rather emotions, aspirations, dreams, and achievements. Today, six brands operate under the group, with national presence in Rio Grande do Sul, Espírito Santo, and Pernambuco—and international presence in Colombia, Mexico, and the United States. **If you identify with how we think and act, join our team. We’re waiting for you to build a better future—together!**
