Customer Relationship Agent

Description

Job Summary: Provide in-person service, guidance, request registration, and information delivery at Copasa branch offices. Key Highlights: 1. In-person customer service and guidance 2. Registration of requests and feedback 3. Educational subsidy and performance recognition **Responsibilities:** Provide in-person service at Copasa branch offices, including customer guidance and service direction. Register service requests, complaints, compliments, criticisms, and suggestions using the CONTRACTOR's corporate tools and systems. Provide information and verify documents, among other tasks. **Benefits:** Salary + VA or VR + Transportation Allowance + Life Insurance + Partnership Programs + Eligibility for Educational Subsidy + Service Anniversary Celebrations + Recognition for Top Performers + Organizational Climate Survey + Mental Health Discussion Circles. **Minimum Education Requirement:** High School Diploma (Secondary Education)