Quality Analyst

Job Summary: A professional with experience in quality routines, indicator monitoring, and knowledge of PBQPH, responsible for monitoring and recordke
- Knowledge of quality routines
- Monitoring of indicators
- Knowledge of PBQPH

**RESPONSIBILITIES:** * Work with facial and body aesthetics products (Botox, dermal fillers, bio-stimulators, etc.) * Receive and formalize customer orders via WhatsApp, e\-mail, phone, or other channels. * Enter orders into the CRM system, verifying customer data, commercial terms, and stock availability. * Verify customer information, payment terms, and delivery deadlines. * Provide post\-sale customer support, clarifying questions regarding orders, deadlines, products, and logistics. * Track orders until delivery, keeping customers informed. **REQUIREMENTS:** * **Prior experience in aesthetics or healthcare.** * Proficiency with spreadsheets, CRM systems, or order management systems. * Typing speed and ability to handle multiple tasks simultaneously. **WORK SCHEDULE:** * Monday to Friday, from 09:00 to 19:00 * 1 or 2 Saturdays per month, from 08:00 to 12:00 **INITIAL COMPENSATION:** * R$2\.400,00 \+ commission * \+ Incentives based on internal campaigns **BENEFITS:** * Amil Health Insurance Plan * \+ Meal voucher of R$20.00 per day * \+ Transportation allowance or fuel subsidy * Career development plan * High growth potential **WORK LOCATION:** * BELO HORIZONTE (near the city center) Employment type: Full-time, CLT permanent contract Salary: R$2\.400,00 \- R$3\.500,00 per month Work mode: On-site

João Silva
Indeed · HR