Customer Service Representative

Description

Job Summary: Customer service representative for physical store and e-commerce in Novo Hamburgo, responsible for friendly and consultative customer service and closing in-person and online sales, assisting customers with product selection and clarifying questions. Key Highlights: 1. Friendly and consultative customer service in physical stores and online 2. Assistance in product selection and clarification of doubts 3. Completion of in-person and online sales The company is seeking a Customer Service Representative in Novo Hamburgo. **Responsibilities:** Provide friendly and consultative service to customers in the physical store. Conduct customer service via WhatsApp, Instagram, Shopee, and other e-commerce channels. Assist customers in selecting clothing size, model, and type. Clarify questions regarding products, delivery timelines, shipping fees, and orders. Complete in-person and online sales. Previous experience as a Customer Service Operator, Sales Assistant, Customer Consultant, or Sales Receptionist may indicate suitability for some responsibilities of this position. **Desired Qualifications:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: 2\.300,00 * Transportation Allowance * Training programs **Additional Information:** * \#UrgentOpening * Employment Type: Full-time, on-site * Work Schedule: Full-time * Working Hours: Monday to Friday, from 09:00 to 18:00\. Saturday, from 09:00 to 13:00\.