Product Customizer PL

Description

**Location:** Caxias do Sul (hybrid) **Contract:** CLT **Working Hours:** 42h/week **People with disabilities are welcome at Cyncly!** **About Us** Cyncly is a global technology powerhouse with more than 2,400 employees and over 70,000 customers across 100+ countries. Cyncly transforms how customizable products and spaces are imagined, designed, sold, managed, and manufactured. Our end-to-end software solutions connect professional designers, retailers, and manufacturers to the world’s largest product content repository. Today, our business spans the Kitchen & Bath, Furniture, Windows, Glass & Doors, and Flooring industries, with operations across North and South America, Europe, Asia-Pacific, and Africa. Cyncly brings over 30 years of experience to deliver greater value to our customers through an expanded portfolio of end-to-end solutions. Our global presence enables us to provide world-class sales and support with a local touch, ensuring the best possible customer experience. Cyncly is embarking on an exciting journey as we continue expanding through strong organic growth and complementary acquisitions, backed by leading technology-focused private equity firms. **About the Role** We are seeking a proactive, detail-oriented, and eager-to-learn professional to join us as a **Product Customizer PL**. If you enjoy working with people, possess a keen eye for detail, and love transforming ideas into customized solutions, this role may be perfect for you! **Responsibilities and Duties:** * Interpret product technical requirements according to assigned tasks; * Manage materials required for customization; * Customize customer products to meet technical requirements, proposing new product solutions; * Ensure product quality; * Meet delivery deadlines; * Execute system deliveries; * Contact customers to resolve product-related questions; * Provide technical support to the team. * **Requirements and Qualifications:** * Completed or ongoing undergraduate degree in Architecture, Civil Engineering, Design, Computer Science, or related fields; * Experience in product customization; * Knowledge of modeling, logic, and formula assembly; * Logic, initiative, organization, and attention to detail are essential for day-to-day performance; * Communicative, resilient, and proactive profile; * Ability to work effectively in teams; * Willingness to travel; * Valid driver’s license (CNH). Preferred Qualifications: * Advanced English proficiency; Knowledge of design software (AutoCAD, SketchUp, SolidWorks, etc.). * **What We Offer You:** * Nationwide health insurance plan (extended to dependents); * Nationwide dental insurance plan (extended to dependents); * Alelo Tudo (you can allocate the amount flexibly between meal and food benefits!); * Transportation allowance or remote-work stipend; * Gympass/Wellhub; * ZenKlub and Pet Health Insurance (Guapeco); * Education assistance for Undergraduate, Postgraduate | MBA | Master’s | Doctorate programs; language learning support; access to global corporate learning platforms (e.g., LinkedIn Learning, Cyncly Academy); plus dedicated budget for training, courses, and workshops relevant to your field; * GNC Cinemas discount; * Discounts at nearby pharmacies and restaurants; * Partnerships with higher education institutions and language schools; * Birthday Day Off as a gift; * MetLife Life Insurance; * Extended maternity and paternity leave; * Company-provided work equipment; * Annual Profit Sharing (PLR); Cyncly Store — streamlined purchases for corporate items. * **Working With Us** At Cyncly, we call our team OneCyncly — reflecting how we operate as one unified team, united by our purpose: empowering businesses that bring spaces to life. Our strength lies in the diversity of experiences, perspectives, and skills — and we thrive when we collaborate openly, trust each other, and respect all differences. Here, you’ll join a group of colleagues who take ownership, solve problems, and focus on generating impact. We value curiosity, welcome new ideas, and view mistakes as opportunities to learn. You’ll have the freedom to work flexibly and autonomously, supported by teammates and leaders committed to your development. We celebrate diverse contributions and encourage everyone — from all backgrounds — to bring their authentic selves to work. Because when we collaborate, challenge each other, and share knowledge, we build something better — together. If you seek a place where your ideas are valued, your growth is encouraged, and your work transforms the spaces where people live, work, and play — join our team.