About us: **Argenta** is a Brazilian company with a long history. Founded in 1985 by brothers Neco and Deunir Argenta, it has established itself as a reference in the fuel retail and convenience store sector in Brazil. **Our structure** Today, we have more than 6,000 employees working across eleven companies that are part of our ecosystem: SIM Fuel Stations Network, SIM Distribuidora, SIM Lubrificantes, Querodiesel, Charrua, A27 Bank, Aiva, SIM Aviação, Vinícola Luiz Argenta, DNA and Nexta. **Vision for the Future** Argenta constantly seeks to reinvent itself and overcome challenges, aiming to build a better future for its employees, customers, and community. **We are a solid ecosystem, with a strong culture and a promising vision for the future. We seek talents who want to walk this path with us.** If you have a service mindset, always strive to do your best, delight those around you, and are driven by challenges, Argenta is the place for you—and the opportunity below is meant for you! We value and are committed to all forms of inclusion and diversity. Would you like to build your story with us? **We have an opening for IT Support Assistant at our administrative headquarters in Flores da Cunha/RS**. **Responsibilities:** * Responsible for attending clients through phone channels and the Integra platform, providing support on matters related to Information Technology; * Provide technical support and assistance to users; * Install and configure software and systems; * Create and manage user accounts and passwords; * Identify and resolve technical issues; * Provide direct and continuous support to users regarding their operational needs; * Evaluate and suggest improvements to support and service processes; * Record and monitor service requests on the platform. **Requirements:** * Availability to work onsite in Flores da Cunha/RS; * Completed high school and/or pursuing higher education, preferably in related fields; **Check out our benefits:** * Unimed health plan with 50% of the cost covered by the company for employees. * Flexible benefits card (Caju) to use according to your needs. * Company shuttle for employees residing in Flores da Cunha, or transportation allowance for employees from other cities. * Break room and cafeteria equipped with refrigerators, microwaves, and ovens. * Partnerships with restaurants, educational institutions, pharmacies… * On-site convenience store with self-service available anytime. * Employee fuel discount valid at any SIM Network location. **Our values** Argenta stands out due to strong values that have built and sustained its culture: * **Pleasant environment:** Happy people in a clean and pleasant environment. * **Trust:** Always do the right thing. * **Caring for people:** Dignity, respect, and growth opportunities. * **Constant innovation:** Achieve more with less, always innovating together. * **Passion for service:** Here, there are opportunities for those who want to delight others. * **Ownership mindset:** A team fulfilled by achievements. * **Simplify:** Keep things simple, following the rules.