Description
Job Summary:
A customer service and prospecting professional responsible for in-person and field sales, portfolio management, and proposal follow-up.
Key Highlights:
1. In-person and telephone customer service
2. Active prospecting of new customers (field-based and via CRM)
3. Customer portfolio management and proposal follow-up
**Description and Responsibilities:**
**Working Hours:** Monday to Friday \- 8:30 AM to 6:30 PM, and Saturday
**Experience Level:** Professional
**Employment Type:** Service Provider \- PJ (Individual Entrepreneur)
* Provide in-person customer service;
* Provide telephone customer service;
* Prospect customers using the CRM tool;
* Conduct external prospecting of new customers through PAP (Door-to-Door) actions and at strategic locations;
* Register local customers in the CRM tool to build a customer portfolio;
* Enter new proposals into the system;
* Monitor proposals throughout the evaluation process and communicate outcomes (positive or negative) to customers;
* Monitor customer portfolios for future prospecting/sales opportunities;
* Collaborate with supervisors on sales origination;
* Assist store management in planning store activities.
**Requirements:**
* Completed High School education
* Preferred: Currently pursuing a Bachelor's degree in Business Administration, Marketing, Commercial Management, or related fields.
**Benefits:**
No benefits provided