Espec Select One

Description

Job Summary: The Select One Specialist will serve digital customers in the Select segment, focusing on premium experience, convenience, and consultative sales of financial products. Key Highlights: 1. Premium digital customer service focused on customer experience 2. Consultative sales of financial products 3. Familiarity with digital solutions and the Santander ecosystem Espec Select One Country: Brazil If you are eager to grow and learn continuously, and passionate about interacting with people, this could be your place! The Santander is a growing ecosystem committed to helping individuals and businesses thrive. Here, you’ll create the new, challenge the market, and question the status quo. It’s about balancing urgency for today and vision for tomorrow — always delivering the best possible customer experience. It’s being part of a global company that values diversity across all dimensions and embraces a culture of role horizontalization. At Santander, we uphold a culture of horizontal roles, structured around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become an **Select Specialist One**, where you’ll be hired as a Specialist — the primary subject-matter expert in your area. **Your Role Here Will Be:** You will serve customers at the beginning of their Select journey, ensuring a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment. **Key Responsibilities** * Serve and engage customers entirely digitally (chat/video/app); * Update customers in the Select portfolio, presenting segment benefits and differentiators; * Conduct consultative sales of low-complexity credit, investment, and insurance products; * Collect and update data; * Maintain familiarity with digital solutions, with emphasis on the Santander ecosystem; * Resolve requests remotely. **Behavioral and Technical Competencies** * Advanced knowledge of customer experience; * Experience in sales and proficiency in using digital tools. **Education/Certifications** * CPA 10 (mandatory); * Applicable experience in remote customer service; * Proficiency in digital service channels, customer journey, and financial products. If this resonates with you, join Santander! **BENEFITS** * Variable Compensation (PLR + RV); * Medical and Dental Assistance; * Meal and Food Allowance; * Supplementary Pension; * Life Insurance; * Childcare/Babysitter Allowance; * Gympass or Totalpass; * Transportation Allowance; * Nascer Program; * Be Healthy — A program encouraging healthier habits; * PAPE — Specialized personal support program. So? Ready to be called? In our branches (agencies), we count on the market’s top-performing branch managers — who stand alongside customers to meet their needs and deliver the most suitable solutions. If this resonates with you, join Santander! ️ #AquiSuaChamaTransforma #VemProSantander #VemSerChama