Description
Job Summary:
A commercial support professional responsible for optimizing order flow, supporting the sales team, and resolving commercial issues.
Key Highlights:
1. Order flow optimization and SLA compliance
2. Essential support to the sales team
3. Strategic interface for resolving commercial issues
Description:
Required Qualifications:
* Currently pursuing a bachelor's degree in Commercial Management, Business Administration, Economics, Logistics, or related fields.
* Proficiency in Excel.
Preferred Qualifications:
* Familiarity with SAP, Power BI, and Mercanet.
* Responsibility for managing the sales order workflow, including internal follow-up execution and monitoring, with a focus on accelerating order processing in alignment with SLA response targets and Customer Service Level goals;
* Providing support and service to the sales team, including order entry, stock position updates, technical assistance handling, and order portfolio analysis, etc.
* Serving as the liaison with other departments across the company to resolve commercial issues;
* Mastery of commercial policies and tools to conduct training for new representatives or the internal sales team.
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