COLLECTION ASSISTANT - /

Description

Job Summary: A professional to perform administrative routines, including receivables management, collections support, and interaction with internal and external departments, assisting in credit analysis and managerial reporting. Key Highlights: 1. Performing administrative and collections routines 2. Supporting outsourced and legal collections activities 3. Interacting with various departments and assisting in credit analysis **Job Description:** \- Perform diverse administrative routines to ensure operational organization and compliance; \- Register and clear receivables with Serasa and notary offices; \- Issue banking instructions and monitor protests; \- Support outsourced and legal collections activities; \- Record interactions and history in the ERP system; \- Prepare and maintain up-to-date control spreadsheets and performance indicators; \- Interact with Commercial, Finance, and Tax departments to ensure process integration; \- Assist in credit analysis and automation of financial routines; \- Develop managerial reports for performance tracking; \- Support leadership in departmental activities and goals. \- Authorize protests and extract data from the system. \- Communicate with notary offices and Cenproti, and send authorizations to clients. \- Support analysts—sometimes they request access to the client portal, document compilation for legal purposes, system entry, and communication with attorneys. \- Internal suppliers: Accounts Receivable, FAT, Procurement; External suppliers: Collections agencies, law firms, notary offices, and banks. **Requirements:** Education: \- Completed or ongoing undergraduate degree in Business Administration, Management Processes, or related fields. Essential: \- Intermediate Excel skills (Microsoft Office suite and CRM); \- Experience with banking routines and collection instructions; \- Email correspondence, phone communication, and knowledge of processes and procedures; \- Strong communication skills for frequent interpersonal interaction; \- Interest in working in Collections. **Minimum Education Level:** Bachelor's Degree **Work Schedule:** \- Monday to Thursday: 08:00–12:00 and 13:00–18:00; \- Fridays: 08:00–12:00 and 13:00–17:00\. **Benefits:** \- Welhub (Gympass); \- Health Insurance; \- Dental Insurance; \- Meal/Voucher Allowance (VA/VR); \- Transportation Allowance; \- Parking; \- Life Insurance; \- Guapeco: Pet health plans; \- Company Anniversary: Voucher worth X amount; \- University Partnerships: Exclusive discounts for employees. *Apply via Divulga Vagas portal!* Follow Divulga Vagas on Instagram: @divulgavagas.oficial